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The Leading Solution for Community Management
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Contact Details
- info@raabta.io
- 03117078699
- Raabta Ventures (Private) Limited, 15th floor, ISE Building, Jinnah Avenue, Blue Area, Islamabad
You can download the Raabta app directly from the Google Play Store for Android devices or the Apple App Store for iOS devices.
Yes, Raabta Resident app is available on both Android and iOS platforms, ensuring easy access for all residents.
To create an account, you will need to provide:
- Name,
- Email,
- Password,
- Select Society Name,
- Father’s Name,
- CNIC,
- Cell Number,
- Current Address,
- Permanent Address,
- Home Phone,
- Office Phone,
- Gender,
- DOB, and
- Upload Residence Document.
Your society may also verify your membership before granting access.
Your Society Admin will verify your membership before granting access. You will receive verification via email.
Yes, you can log in on multiple devices using the same account credentials.
Go to Profile. Edit Profile in the app. Update your information and save changes. Some updates, like apartment or society details, may require admin approval.
Go to Profile. Click on Edit Profile in the app and tap Forgot Password. Follow the instructions to reset password.
Check your Internet connection. Ensure your phone number or email is correct. Check your spam/junk folder for emails. If you still don’t receive it, tap Resend OTP or contact your society admin.
Yes, you can update your contact details in Profile Settings. Changing your phone number or email may require admin approval.
Raabta uses encrypted servers and follows strict data privacy protocols to ensure that your personal and society information is safe.
Go to the Visitors section in the Raabta app, enter required details, and the guard will be notified automatically.
Yes, Raabta allows you to create one-time visitor passes with a unique QR code or passcode that your visitor can show at the gate for instant entry.
You will receive an instant notification on the Raabta app as soon as your visitor checks in at the gate.
Yes, all entry requests appear as real-time notifications in the app, and you can approve or deny access from anywhere.
In the Visitors section, you can see a list of all past visitors, showing Name, CNIC, and Contact of each visitor.
Yes, you can add and schedule recurring staff in the app for a certain time before renewal of passes. Guards will verify and allow entry based on this schedule.
Yes, you can add and schedule recurring staff in the app for a certain time before renewal of passes. Guards will verify and allow entry based on this schedule.
If you deny entry by mistake, you can re-approve the visitor from the Visitors tab, or the guard can re-send the request for your confirmation.
The Visitor module is directly linked to the guard’s device at the gate, so all visitor entries and approvals are managed in real-time.
Yes, the Contact Occupants module allows guards to initiate an in-app call for verification or other purpoes.
Raabta ensures multi-step verification, including visitor details, QR code, and real-time approvals, to keep your community safe.
Go to the Complaints section in the Raabta app, tap New Complaint, select the category, add a picture and describe the issue.
Yes, you can attach photos to help the management understand and resolve your issue faster.
You can submit In-Society complaints related to common area maintenance etc.
Go to the Complaints section in the Raabta app, tap New Complaint, and describe the issue.
All your complaints appear in Complaints section on the app, where you can see the current status:
- Pending,
- In Progress, or
- Resolved.
Create a new complaint as soon as the issue is noticed.
All official announcements appear in the Notification section of the Raabta app, and you also get push notifications for important updates.
Yes, Raabta sends instant notifications or Announcements and may also trigger Email alerts for critical notices and emergencies.
Yes, you can use the built in Help option to send messages directly to the society admin.
Yes, you can use the App Feedback or Help option to send messages directly to the society admin.
Notifications are sent for new or upcoming activities, and Annoucements inform all Residents of upcoming events.
Raabta uses data encryption, secure servers, and privacy protocols to keep your personal and community information safe.
Only society admins have access to your contact details.
No, your visitor history is private and only visible to you and authorized security/admin staff.
Immediately change your password, enable any security verification options, and contact the management.
The app allows controlled visitor entry, guard alerts, and emergency notifications to help maintain a secure environment for children.
Go to Profile. Click on Edit Profile, update your details, and save changes. Some edits may require admin approval.
Go to Profile . Click Logout, and confirm. This securely ends your session on that device.
Go to Settings and click on Delete Account. This will delete your account and all information.
Check your internet connection, update the app, or restart your device. If the issue persists, contact support.
Ensure app notifications are enabled in your phone settings and in Raabta app settings.
Go to Settings. Click on Help to contact Raabta support directly.
Go to Settings. Click on Help to contact Raabta support directly.
The Raabta Admin app is designed for society admins, committee members, and management staff to manage residents, visitors, payments, announcements, and complaints.
The Resident app is for society members to receive updates, approve visitors, and submit requests.
Use the Raabta web portal and log in with your admin credentials provided or approved by the society.
Go to Users. Click on View Admin List. On the list in the Actions tab, click Delete.
Go to Profile. Click on Edit Profile in the app and tap Forgot Password. Follow the instructions to reset password.
No. The Admin portal is available only on the Web.
Admin accounts are protected with encrypted login, verification, and role-based access, ensuring that only authorized users can access sensitive data.
Yes, Raabta supports role-based and hierarchical access, where SuperAdmins have full control, access and visibility
and sub-admins have restricted permissions.
Go to Users. Click Create Occupants, and enter details to add Residents.
Residents can self-register through the Resident app, but admin approval is required before they can Login to their accounts.
Check the Pending Approvals section under Pending Occupants and approve or reject requests after verifying the details.
Go to Occupant List under Users, tap Edit under the Actions Tab, update the information, and save changes.
Yes. Simply delete or remove the resident’s profile from the system from the Occupant List.
Yes. Admin can view an Occupant’s Family Members, Vehicles, Emergency Contacts and Visitors.
Raabta provides a centralized visitor management system where admins can track, approve, and log visitor entries,
ensuring smoother and more secure access control.
Yes, the Admin web portal let you see all visitor requests, approvals, and denials instantly.
You can check the Activity section on Admin Dashboard, which shows all visitors currently inside, along with their
check-in times and dates.
All delivery and service personnel are logged and tracked in real time via visitor Managemnet module, and you can approve or deny their access instantly.
Yes, recurring staff can be registered for a certain timeframe, allowing automatic or pre-approved entry.
All resident complaints appear in the Complaint Management section, where you can view details, and take action.
Yes, complaints can be assigned to the relevant staff (Technicians) for quick and organized resolution.
Complaint List shows status of each Complaint, Pending, In Progress, Done.
You can assign each complant to specific Technician (Electrician, Plumber etc.) for better organization.
Yes. Attachments like photo help staff identify and resolve issues faster.
Complaint status is updated by Technician and can be viewd by the Admin.
Go to Invoices on the Admin portal and click on Create Invoice. Fill all necesarry details and save changes to generate
an invoice for a Resident.
Check Status on the Invoice List to view bills that are either payed or are pending.
Yes, you can send automated or manual reminders via push notifications, SMS, or email to residents with pending dues.
Each individual Invoivce can be downloaded and printed.
Use the Announcements feature to broadcast messages to all residents, which will appear as in-app notifications.
Yes, urgent alerts can be sent instantly via Announcements and can also trigger SMS and email notifications for maximum visibility.
Residents receive push notifications, and the Announcements are sent to everyone in the Society.
Use the Users feature to register Guards, assign login credentials, and track their activities.
You can register all society staff in the Admin app, assign roles and monitor activity.
The Activity Log on Dashboard gives clear visibility to Admins for monitoring all activities.
Admins can view the Activity Log on the Admin Dashboard or view the Visitors QR applied List under Users.
Only authorized admins can view resident contact details. Regular residents cannot see each other’s information
Raabta ensures end-to-end encryption and secure storage.
Yes, you can edit roles or deactivate admin accounts anytime from Admin Management to immediately revoke access.
Log in from another device and change your password immediately.
All staff and vendors must be registered in Raabta with photo ID and role details. Guards verify them further via the
Guard App before granting entry.
Check your internet connection, ensure login credentials are correct, and try Forgot Password if needed.
Ensure notifications are enabled on their devices and in the app. You can also send Push Notifications individually as well.
Check network connectivity, clear cache, or update the app to the latest version.